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Operational Excellence
Maturity Assessment
Step 1 of 17
5%
We have a good understanding of all of our customers needs.
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Strongly Agree
Somewhat Agree
Disagree
Our leaders engage with important external stakeholders (customers, suppliers, partners, and others) to more effectively create and deliver value – both now and in the future.
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Strongly Agree
Somewhat Agree
Disagree
We have a clear and compelling vision of where the organization is headed, how to get there, and what it means for people.
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Strongly Agree
Somewhat Agree
Disagree
My performance is tied back to strategic business objectives and intiatives.
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Strongly Agree
Somewhat Agree
Disagree
We have certain degree of autonomy and responsibility for decision-making regarding specific organizational tasks.
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Strongly Agree
Somewhat Agree
Disagree
Leaders develop employee loyalty and enthusiasm, and inspire people to exert extraordinary effort to perform at their very best.
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Strongly Agree
Somewhat Agree
Disagree
Leaders use effective leadership styles to shape the actions of people in the organization to drive high performance.
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Strongly Agree
Somewhat Agree
Disagree
Leaders in the organization ensure individuals understand what is expected of them, have sufficient authority and feel accountable for delivering results.
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Strongly Agree
Somewhat Agree
Disagree
Leaders consistently measure and manage business and risk, and act to address problems when they arise.
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Strongly Agree
Somewhat Agree
Disagree
We consistently manage our organization by clearly defined metric and KPIs through a Visual Management System.
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Strongly Agree
Somewhat Agree
Disagree
Leaders ensures that the organization is delivering high quality products and services. Please choose one of the following.
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Strongly Agree
Somewhat Agree
Disagree
The essence of quality is embedded throughout the organization.
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Strongly Agree
Somewhat Agree
Disagree
Leaders encourage and harness new ideas, including everything from radical innovation to incremental improvement, so the organization can effectively evolve and grow over time
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Strongly Agree
Somewhat Agree
Disagree
Our organization is good at commercializing innovative ideas.
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Strongly Agree
Somewhat Agree
Disagree
Leaders ensures that we have processes that are repeatable and consistant
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Strongly Agree
Somewhat Agree
Disagree
Our organization utilizes process maps that shows how we create and deliver value to all of our stakeholders.
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Strongly Agree
Somewhat Agree
Disagree
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